Privacy Policy
At Thousand Threads, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when you visit our website, shop with us, or interact with our brand online or offline.
Who We Are
Thousand Threads is a saree and ethnic wear brand offering curated collections including Kanjeevaram, Banarasi, handloom cotton, linen, festive wear, and timeless Indian textiles through our website, exhibitions, social platforms, and customer interactions.
Information We Collect
We may collect personal information when you:
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Create an account
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Place an order
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Contact us through forms, WhatsApp, email, or social media
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Subscribe to updates or newsletters
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Participate in events, exhibitions, or campaigns
The information collected may include:
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Name
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Phone number
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Email address
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Billing and shipping address
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Payment-related details
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Order history and preferences
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Device/browser information
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IP address and browsing behavior
You may browse our website without sharing personal information. However, some services or features may require basic details to function properly.
How We Use Your Information
We use your information to:
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Process and deliver orders
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Provide customer support
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Share order updates and important service notifications
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Recommend products based on your interests and browsing behavior
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Improve website performance and shopping experience
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Conduct internal analytics and research
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Send promotional offers, festive launches, and collection updates (only if opted in)
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Improve website functionality
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Understand visitor behavior
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Remember user preferences
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Measure marketing effectiveness
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Enhance browsing experience
You can choose to disable cookies through your browser settings, though certain website features may not function properly.
Payment & Transaction Security
All payment transactions are processed through secure third-party payment gateways. We do not store sensitive card or banking information on our servers.
Please do not share OTPs, passwords, or banking credentials with anyone claiming to represent Thousand Threads.
Third-Party Services
Our website may contain links or integrations with third-party platforms such as payment providers, social media platforms, analytics services, or logistics partners.
These third-party services operate under their own privacy policies, and Thousand Threads is not responsible for their privacy practices.
User Content & Reviews
If you post reviews, photos, testimonials, or comments on our website or social media pages, that content may be publicly visible. Please avoid sharing sensitive personal information in public areas.
Data Security
We take appropriate technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure.
While we strive to use commercially acceptable methods to protect your information, no online platform can guarantee complete security.
Data Retention
We retain personal information only for as long as necessary to:
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Fulfill orders and customer service requirements
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Comply with legal or regulatory obligations
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Resolve disputes and enforce policies
Once no longer required, information is securely deleted or anonymized.
Your Rights & Choices
You may:
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Request access to your personal data
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Update or correct your information
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Opt out of promotional communications
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Request deletion of your information where applicable
To make any such request, please contact us using the details below.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or service-related changes. Updated versions will always be published on this page.
Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact:
Thousand Threads
Website: www.thousand-threads.com
Email: